Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.1
PHP version: 5.3.9
MySQL version: 5.1.56
Host: Rochen
Akeeba Backup version: 3.3.13
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Clicking on Transfer archive in the Administer backup files brings up a popup window with a flashing message with the text along the lines of please wait this can take some time. After which nothing else is happening.
The backend log file contains these lines:
[120207 09:27:18] Kettenrad :: Attempting to load from database (backend)
[120207 09:27:18] -- Stored Akeeba Factory (backend) not found - hard reset
The running of the backup itself goes fine. I don't see any JS errors and looking at the source of the popup window, it's an empty body.
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.1
PHP version: 5.3.9
MySQL version: 5.1.56
Host: Rochen
Akeeba Backup version: 3.3.13
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Clicking on Transfer archive in the Administer backup files brings up a popup window with a flashing message with the text along the lines of please wait this can take some time. After which nothing else is happening.
The backend log file contains these lines:
[120207 09:27:18] Kettenrad :: Attempting to load from database (backend)
[120207 09:27:18] -- Stored Akeeba Factory (backend) not found - hard reset
The running of the backup itself goes fine. I don't see any JS errors and looking at the source of the popup window, it's an empty body.
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