Support

Akeeba Backup for WordPress

#39991 Version 7.9.2 > Receiving Warning message to update to latest version, but no option available to update plugin

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
6.4.2
PHP version
7.4.33
Akeeba Backup version
7.9.2

Latest post by nicholas on Monday, 18 December 2023 01:36 CST

trpaquette

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

Hi,

I'm using Akeeba Backup CORE for WordPress Version 7.9.2 on WordPress 6.4.2

I've been running backups without an issue but I am now noticing this Warning come up when I initiate a backup:

"Your version of Akeeba Backup is more than 120 days old and most likely already out of date. Please check if a newer version is published and install it."   When I go to "Plugins" section in WordPress control panel, it says I have Akeeba Backup CORE for WordPress Version 7.9.2 but there is no option to update it to the latest version.   Any ideas why I wouldn't be able to update the plugin to the latest version?   Thanks!   

nicholas
Akeeba Staff
Manager

Please read 09 November 2023 Akeeba Backup for WordPress 8.1.0 is a manual update

Kindly note that this information was emailed to you on November 9th, 2023.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!