After automatic update plugin causes error 500 fro entire site. I deleted the plugin and site works now. It's very disappointing. What I can to do?
#39552 Error 500
Posted in ‘Akeeba Backup for WordPress’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
WordPress version
6.3.3
PHP version
7.3
Akeeba Backup version
8.0.0.1
Latest post by nicholas on Monday, 02 October 2023 09:22 CDT
Monday, 02 October 2023 07:31 CDT
Bumeranghc
Monday, 02 October 2023 09:22 CDT
nicholas
Akeeba Staff
Manager
First, update your PHP version. PHP 7.3 has been End of Life since 6 December 2021. PHP 7.4 is End of Life since 28 November 2022. PHP 8.0 will become End of Life on 26 November 2023. You should upgrade to PHP 8.1.
Regarding the problem, it is very likely that the automatic update failed. Unfortunately, automatic updates and updates through WordPress' Plugins or Updates pages may fail because third party plugins may crash, or corrupt the update information, during a completely unrelated plugin's upgrade. We were told that recent versions of WordFence exhibited this behaviour. We recommend that you install the new version manually, and that in the future you do not use WordPress' automatic updates. Instead, go to Akeeba Backup itself and click on the Update Found button. This uses our own updater code.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!