Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Friday, 25 August 2023 08:25 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
I am getting a critical error when executing a backup:
Call to undefined function Akeeba\Engine\Archiver\gzinflate()
Can you tell me what to do to resolve it?
Hello,
please get in touch with your host and report them that the function gzinflate is not available. This happens either because the gzip PHP extension is not installed or the function has been disable.
In both cases, that's something that only your host can fix.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!