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Akeeba Backup for WordPress

#38854 Multisite install - are all sites being backed-up?

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
6.2
PHP version
7.4.33
Akeeba Backup version
7.8.1.1

Latest post by tampe125 on Friday, 14 April 2023 09:15 CDT

Thursday, 13 April 2023 03:54 CDT

darrenbowyer

Hi - Im using Akeeba backup on a WP multisite install, comprising 1 top site and 15 sub-sites.

The client is a School Authority (top site) with 15 schools (sub-sites). Akeeba is installed under the Network Admin.

Under the Akeeba dashboard and the top site dashboard everything appears to be working as expected and the top site dashboard shows a successful result (attached - success.jpg)

However, on all the 15 sub-site dashboards there is an error displayed (attached - error.jpg) so I am concerned that Akeeba is only backing up the top site and not including the 15 sub-sites in the back up process.  

Can you please advise if the sub-sites are being backed up and if no, what additional configuration is required to achieve this objective.

Thanks in advance

Darren

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

 

Logfile attached.

Thursday, 13 April 2023 05:16 CDT

tampe125

Hello,

the attachment weren't uploaded, most likely they are too large. Can you please upload them somewhere and paste here the share link?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 April 2023 12:30 CDT

darrenbowyer

Hi - Thanks for the reply. I've tried to upload again. The backup log is 604k and the two image are 16k and 25k, so there shouldn't be a size issue. If this still doesn't work ill find an alternative way. Thank you.

Thursday, 13 April 2023 12:42 CDT

darrenbowyer

It looks like the attachments still didn't upload so here is a download link instead...thank you

http://tech365group.com/wp-content/uploads/2023/04/Archive-ticket-38854.zip

Friday, 14 April 2023 09:15 CDT

tampe125

mhm... that error message is not very helpful... Can you please briefly enable WordPress debug so we can see the full output of it?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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