Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Friday, 31 March 2023 08:39 CDT
I took the backup of the wordpress site. I created a new database (user & database).
When I try to restore the site, the database gets restored to another database user (on the same cpanel) even though I enter the new database details. It has happened twice.
Hello,
can you please double check the database host? Connection to the database is rather straightforward: we use PHP native functions with the data you supplied, there isn't any special handling.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!