Support

Akeeba Backup for WordPress

#38711 placeholder in mails not filled

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
6.0.3
PHP version
8.0
Akeeba Backup version
7.8.1

Latest post by tampe125 on Monday, 13 March 2023 05:41 CDT

RRO

Hi Overthere,

I'm getting job infomails from different Akeeba installations but on one of them https://zsue.de the placeholders are not replaced with the actual text. I checked for differences in the backends but couldn't find any. Do you have suggestion what may be cauding this?

Regards

Ralf

tampe125
Akeeba Staff

Hello,

if you log in inside your website, everything is fine? Do you have the correct language strings?

Is Akeeba Backup updated to the latest version? Can you please try to re-install it without uninstalling it? In this way we can double check that everything is correctly installed on your website.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!