hi, we try to configure a remote upload via ftps and receive the following non-defined error
#38517 Not Defined Error Message
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Latest post by tampe125 on Monday, 13 February 2023 09:56 CST
Friday, 10 February 2023 11:26 CST
FireMail
Monday, 13 February 2023 02:29 CST
tampe125
Akeeba Staff
Hello,
the error message was not uploaded. Can you please try again?
Moreover, can you please share the log of the failed backup?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 13 February 2023 09:43 CST
FireMail
I attached the screenshot again. The error came from configuration problems with FTPS remote uploads.
It works now, but I am pretty sure that you should define this error better for other customers that experience the same problems.
Monday, 13 February 2023 09:44 CST
FireMail
PS: you should strtolower() the attachments file ending, since it makes no sense to disallow "PNG" but allow "png".
The file should get uploaded now
Monday, 13 February 2023 09:56 CST
tampe125
Akeeba Staff
Ok, thank you for the suggestions!
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!