Akeeba Backup for WordPress

#34260 No Wordpress Admin after moving to a new server

Posted in ‘Akeeba Backup for WordPress’

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Environment Information

WordPress version

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PHP version

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Akeeba Backup version

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Latest post by on Saturday, 23 January 2021 20:17 CST

Wednesday, 23 December 2020 12:34 CST

prgsmall

No Wordpress Admin after moving a Wordpress site eminway,org to a new server, keeping the same domain name:

I backed up my Wordpress site eminway.org using akeeba backup
I used scp to transfer the jpa file to the new server.
Updated DNS records to point to the new server
Once the DNS records were updated, on the new server, I ran kickstart.
After kickstart was done, I could view the frontend of entire site.
However, when I tried to access the backend (eminway.org/wp-admin) I could login, but my admin user no longer had administrator privileges. Other admin users also could not login with administrator privileges.
Cursory investigation of the Wordpress database did not show anything amiss with the site.

Thursday, 24 December 2020 02:07 CST

tampe125

Hello,

did you change your database prefix? What was your previous prefix and the new one?

I suspect something happened during the replacement step. Please take a look at your database, options table, where option_name is <your_old_prefix>_user_roles and update the prefix with the new one. That should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 23 January 2021 20:17 CST

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