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Akeeba Backup for WordPress

#30538 upgrade to Akkeba pro

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
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Akeeba Backup version
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Latest post by on Wednesday, 19 December 2018 17:17 CST

Monday, 19 November 2018 15:18 CST

[email protected]
We have Akeeba Core installed on our WordPress website and have recently purchased Akeeba pro. We have problems installing this. We have downloaded the zip file and have been following the support documentation to install this by uploading the zip file as a new plug in without touching the existing core product, but as we try to install this the following report is produced

Installing Plugin from uploaded file: akeebabackupwp-3.3.0-pro.zip

Unpacking the package…

Installing the plugin…

Destination folder already exists. W:/WEBSITES/GBMotorhomes - Copy/wp-content/plugins/akeebabackupwp/

Plugin installation failed.

Monday, 19 November 2018 15:26 CST

dlb
You can use the manual installation instructions here: https://www.akeebabackup.com/documentation/akeeba-solo/installing-wordpress.html. That should beat it into submission.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 19 December 2018 17:17 CST

System Task
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This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-12-19 17:17 CST

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