Please look at the Attachment.
RuntimeException - Unable to connect to the Database: Could not connect to MySQL
RuntimeException - Unable to connect to the Database: Could not connect to MySQL
#29438 RuntimeException - Unable to connect to the Database: Could not connect to MySQL
Posted in ‘Akeeba Backup for WordPress’
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Environment Information
WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a
Latest post by on Wednesday, 25 April 2018 17:17 CDT
Monday, 26 March 2018 06:26 CDT
bestofcologne
Monday, 26 March 2018 07:21 CDT
tampe125
Akeeba Staff
Hello,
Can you please attach the log file of the failed backup?
Can you please double check that you didn't set an additional database in the Multiple Database definition page?
Can you please attach the log file of the failed backup?
Can you please double check that you didn't set an additional database in the Multiple Database definition page?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Monday, 26 March 2018 07:54 CDT
tampe125
Akeeba Staff
By the way, I just saw that you got such error while restoring a backup (my bad, I thought it happened while taking a new backup).
In this case, the solution is even simpler: most likely you have not entered the correct database connection information, you have not created a database, you have not created a database user or you have not given the correct privileges to the database user for the database.
For further info please take a look at our troubleshooter page
In this case, the solution is even simpler: most likely you have not entered the correct database connection information, you have not created a database, you have not created a database user or you have not given the correct privileges to the database user for the database.
For further info please take a look at our troubleshooter page
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 25 April 2018 17:17 CDT
System Task
system
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