Support

Akeeba Backup for WordPress

#29405 Cannot find b

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 18 April 2018 17:17 CDT

Monday, 19 March 2018 06:33 CDT

veeco
Hello,
i backup my site to amazon s3, i already set all post processing setup, but when it finished, i checked on my s3 buckets and found no backups.. no error/warning on the output

Did i forget anything ?
Edited by veeco on 2018-03-19 06:34 CDT

Monday, 19 March 2018 09:26 CDT

tampe125
Hello,

can you please double check if the account you are using inside Akeeba Backup is the same you used inside your browser?
Moreover, please double check that the bucket AND the zone are correct.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 18 April 2018 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-04-18 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!