Akeeba Backup for WordPress

#29127 500 error after test install on subdomain

Posted in ‘Akeeba Backup for WordPress’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by JR on Thursday, 08 February 2018 03:07 CST

Wednesday, 07 February 2018 07:15 CST

Hi,

I get a 500 error after installing the site with akeeba on a subdomain.

I get this in the error log in PLESK.

mod_fcgid: stderr: PHP Fatal error: Cannot redeclare wpsc_delete_url_cache() (previously declared in /var/www/vhosts/beautifulyou.care/httpdocs/wp-content/plugins/wp-super-cache/wp-cache-phase2.php:982) in /var/www/vhosts/beautifulyou.care/subdomains/test/wp-content/plugins/wp-super-cache/wp-cache.php on line 2951

What to do?

Regards,
Raoul

Wednesday, 07 February 2018 07:31 CST

tampe125

Hello,

as reported by the error message the problem comes from the wp-super-cache plugin, which is trying to re-declare the same function twice.
Please be advised that such error is not caused by Akeeba Backup, that would happen even if you manually copied the files in the new subdomain.
You should get in touch with the developers of such plugin and report the error; in the meantime you can manually disable that plugin by deleting it from your site.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 08 February 2018 03:07 CST

Thnx, it solved the problem and I will report it to wp super cache.

Regards,
Raoul

Support