Akeeba Backup for WordPress

#28797 Backup form Watchfulli

Posted in ‘Akeeba Backup for WordPress’

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Environment Information

WordPress version

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PHP version

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Akeeba Backup version

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Latest post by on Thursday, 28 December 2017 17:17 CST

Tuesday, 28 November 2017 06:47 CST

wilbert1973

When I like to create a backup in my watchfulli dashboard, it gives an error :

ERROR: Cannot step backup for site 66688 / Tessa Steenbergen

and
Choose a profile
ERROR: Invalid body data

When i do a backup from out the site self, it is working correctly.

How to solve?

Wilbert Schaapman

Tuesday, 28 November 2017 07:37 CST

nicholas

Since the backup was taken without a problem from the backend of your site you have proven that the problem does not lie with Akeeba Backup itself. Therefore, it must be something between your server and Watchful.li. Unfortunately, Watchful.li is a third party company. We do not have access to their servers. As a result we cannot help you debug a problem with their service. You will have to contact Watchful.li about this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 28 December 2017 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-12-28 17:17 CST

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