Akeeba Backup for WordPress

#28630 restore cleanup no working

Posted in ‘Akeeba Backup for WordPress’

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Environment Information

WordPress version

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PHP version

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Akeeba Backup version

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Latest post by on Thursday, 16 November 2017 17:17 CST

Tuesday, 17 October 2017 09:34 CDT

roadsider

I'm attempting to migrate a Wordpress site to a new webhost. Everything goes smoothly until I need to do the cleanup. When I click on the Cleanup button, nothing happens. If I simply remove the kickstart.php file, I get lots of errors. How do I complete this migration?

Tuesday, 17 October 2017 09:44 CDT

dlb

The cleanup step has three main tasks:

Delete the kickstart.php file
Delete the backup archive that you have just restored from
Delete the /installation folder

There is no real visual feedback that the cleanup step is dong what it's supposed to do, so it is probably working. What sort of post restore errors are you getting?

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 17 October 2017 09:52 CDT

roadsider

I removed all three of those elements, and when I navigate to http://[websiteurl]/index.php, the browser then tries to download the index.php file. It also redirects to http://[websiteurl]/installation/index.php?view=finalise

There are no errors.

I've attempted this twice.

Tuesday, 17 October 2017 10:15 CDT

roadsider

Thanks so much for responding, but I figured it out. There were files and htaccess rules that came over from the old installation. I removed those and I'm good to go.

Tuesday, 17 October 2017 10:29 CDT

dlb

I'm glad you got it working!

Dale L. Brackin
Support Specialist

Thursday, 16 November 2017 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-11-16 17:17 CST

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