Support

Normally I don't have too many issues with backup/restore WordPress sites with Akeeba, but this one takes the cake!

I did a full backup of a site in .zip format and extracted/setup the site without issue until it came time to view the site in the frontend: it goes straight to the WordPress Installation screen every time. Not sure why this is so different and could use some help as to why I keep getting forwarded to the WordPress install screen.

Thank you.

It sounds like the cleanup step was missed. You need to delete the /installation folder and also delete the backup archive and kickstart.php in the root of your site. It's the folder that's causing the redirect.

Thank you, Dale. But I already did the 'Cleanup' part and it still had the problem.

I wound up deleting the dbase, clearing the browser/site caching, made another backup and was able to install it without issues.

If you deleted the folder, my only guess is that it was still cached. I'm glad you got ti working.

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