Akeeba Backup for WordPress

#27400 Update Extraction failure with SSL enabled

Posted in ‘Akeeba Backup for WordPress’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by gmarsh on Tuesday, 21 March 2017 16:11 CDT

Tuesday, 21 March 2017 15:32 CDT

gmarsh

I have a site on which I enabled SSL yesterday. This afternoon, I began an update to Akeeba Backup v2.1.1. The update file downloaded fine, but when it came to extraction, the process simply stopped. Nothing. Previously I had updated Akeeba Backup on this same site without problems, so I'm assuming the change is the SSL.

Appreciate your help!
Gary Marsh

Tuesday, 21 March 2017 15:35 CDT

dlb

Gary,

It doesn't have anything to do with SSL, it's a bug in the currently installed version. You need to do a manual update. The instructions are in the release notes for 2.1.1.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Tuesday, 21 March 2017 16:11 CDT

gmarsh

Thanks! That worked fine. -Gary

Support