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Akeeba Backup for WordPress

#27387 not receiving emails confirming backups

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
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Akeeba Backup version
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Latest post by on Thursday, 20 April 2017 17:17 CDT

Monday, 20 March 2017 09:54 CDT

pparnham
We know that Akeeba is creating backups and storing them remotely in our Dropbox file structure but we are not receiving confirming emails using 2.1.1 (as opposed to 2.1.0 where exactly the same email setup is being used to our knowledge).

Oddly we can send and receive test emails from Akeeba to specified email addresses.

Please advise. Is this a known problem with 2.1.1?

Monday, 20 March 2017 11:22 CDT

tampe125
Hello,

how are you triggering your backups?
Do you use native CRON or WGET?
What's the command you are issuing?
Akeeba Backup outputs the some messages during the backup process, usually the CRON daemon grabs them and then sends them to your email address.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 20 March 2017 11:45 CDT

pparnham
Thanks, Davide.

We don't use native CRON or WGET. We are doing frontend backups using webCron org

Tuesday, 21 March 2017 04:31 CDT

tampe125
What's the timeout set inside WebCron?
If you run a backend backup, how long does it take? Less than the timeout you set inside WebCron?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 20 April 2017 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-04-20 17:17 CDT

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