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Akeeba Backup for WordPress

#26911 ERROR! Could not load the backup engine; file does not exist

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Environment Information

WordPress version
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PHP version
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Akeeba Backup version
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Tuesday, 17 January 2017 07:46 CST

lightbulbwebdesign
Hi,

I am working on a website which is not on my own hosting, I had to upload Akeeba Pro for WordPress manually into the plugins folder.

I can activate it OK but when I click Akeeba Backup in the wp-admin login I get the following error:


ERROR! Could not load the backup engine; file does not exist. Technical information: Path to integration.php: /home/jasondahar/public_html/eyfsresources.co.uk/wp-content/plugins/akeebabackupwp/helpers Path to factory file: /home/jasondahar/public_html/eyfsresources.co.uk/wp-content/plugins/akeebabackupwp/helpers/../app/Solo/engine/Factory.php


Is this something you can help with?

Many thanks,

Chris

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