Akeeba Backup for WordPress

Thursday, 14 July 2016 11:16 CDT

brittsan

How do I install Akeeba Backup Pro for Wordpress? I tried to upload and install but I am getting this message: The package could not be installed. No valid plugins were found.

Plugin install failed.

I guess it is too big!?

Friday, 15 July 2016 01:54 CDT

nicholas

Hello and sorry for the late reply. Your message came in just as I had logged out for the day (different timezones, sorry) and my support staff didn't feel comfortable answering a server configuration ticket.

Akeeba Backup is a complex plugin, therefore the package is very big as plugins go (almost 6Mb). This is indeed larger than what many shared servers are configured to handle. While you could address that by changing php.ini settings it's best not to touch that at all and simply follow the manual installation procedure:

Download Akeeba Backup's ZIP file.
Extract it locally.
Upload the akeebabackupwp folder inside your site's wp-content/plugins folder by FTP.
Log in to wp-admin
Go to Plugins
Activate the Akeeba Backup plugin

If you would rather fix the PHP configuration, please do ask your host where you should put additional PHP configuration directives. It's usually in the php.ini file inside wp-admin or a .user.ini (mind the leading dot!) in your site's root. The configuration directives you need are:

upload_max_filesize = 10M
post_max_size = 10M

Usually you can do the same thing by adding the following to your site's .htaccess:

php_value upload_max_filesize 10M
php_value post_max_size 10M

I reckon that trying the .htaccess method first is easier.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 15 July 2016 11:43 CDT

brittsan

I have tried your suggestion several times and no Akeeba Backup Pro is showing up in Plugins. I created a new folder in /public_html/xxxx/wp-content/plugins/akeebabackupwp where all files are stored.

My host told me that my site is set to max 20MB upload. I am getting this message when I am uploading the pkg_akeeba-5-3.zip.

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

Return to Plugins page

I don't know what to do!!!

Friday, 15 July 2016 11:52 CDT

dlb

Nicholas is out of the office right now.

Please check the version of Akeeba Backup that you are trying to install. There is no 5.3 version. Akeeba Backup for Joomla! is 5.1.2 and Akeeba Backup for WordPress is 1.9.2. The message makes perfect sense if you grabbed the wrong file, your licences cover both.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 15 July 2016 12:04 CDT

brittsan

I am a Mac user and all files I download goes in the Downloads folder. If I have other akeeba files, Apple adds those numbers after the folder.

I don't think I grabbed the wrong folder! But of course I can't be sure!!!

How/where do I check the the version? There are so many files?

Friday, 15 July 2016 12:12 CDT

dlb

Well this is embarrassing, I don't know where the version file is.

The WordPress archive has two folders inside it, the Joomla! archive has only a series of zip files, etc., no folders.

The beginning of the file name, "pkg" says Joomla! to me.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 15 July 2016 14:44 CDT

brittsan

Now it is my turn to be embarrassed!!! I HAD grabbed the wrong folder! I managed to install it and made a backup.

But I don't know where the backup is stored.

AND I would like to know if I can download those files as a zip file.

Thank you and I am sorry I bothered you!!!!

Friday, 15 July 2016 15:13 CDT

dlb

The default location for the backup is:

/wp-content/plugins/akeebabackupwp/app/backups

But that can be changed in the Configuration screen. The field is Output Directory.

Also in the Configuration screen, you can change the archive format in Archiver engine. There are some things to keep in mind about zip. It is MUCH slower than jpa because Backup has to calculate the CRC check for each file in the archive. For very large files, the CRC value is skipped because calculating it would result in a timeout. This invalid CRC value will cause most zip handlers to tell you the archive is corrupted. You need to use one you can tell to ignore the error. Our Kickstart will ignore the error without being told.

It is actually fun to put the pieces together and figure out why something doesn't work. I get to end my week with a win! :-D

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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