Akeeba Backup for WordPress

#25511 Akeeba backup blank page in admin

Posted in ‘Akeeba Backup for WordPress’

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Environment Information

WordPress version

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PHP version

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Akeeba Backup version

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Latest post by on Sunday, 31 July 2016 17:20 CDT

Friday, 01 July 2016 10:35 CDT

user89142

I'm moving a customer's site from a shared server to our own server. I installed the latest version of Akeeba for Wordress and activated it. However, after loading I can't actually view the akeeba control panel in wp-admin. The browser sits there for a very long time waiting (spinning icon) but eventually gives up. There's nothing in the logs pertaining to this problem

Any assistance gratefully received.

-David.

Friday, 01 July 2016 10:56 CDT

nicholas

Can you please install the latest developer's release available from https://www.akeebabackup.com/download/developer-releases/backupwp-dev/rev2748542.html on that site and let me know if that fixes the blank page? We have found a situation where this could happen but we need some verification from real world users before pulling the release trigger.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 01 July 2016 11:08 CDT

user89142

thank you, that seems to have done the trick. Backing up now ...

Friday, 01 July 2016 15:25 CDT

nicholas

Thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

Sunday, 31 July 2016 17:20 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-07-31 17:20 CDT

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