Support

Akeeba Backup for WordPress

#23840 Amazon S3 region issues

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 03 January 2016 17:20 CST

Friday, 04 December 2015 07:47 CST

watchful
With the default Amazon S3 region, we are getting the same error as described here:

https://www.akeebabackup.com/support/akeeba-backup-wordpress/23207-backup-is-on-saved-on-amazon-s3.html

Simply changing the region to US West (Oregon), the remote transfer works fine.

So, no problem for us, but thought you might look into it for others.

Friday, 04 December 2015 08:12 CST

tampe125
Hello Vic,

thank you very much for your report!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 03 January 2016 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-01-03 17:20 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!