Support

Akeeba Backup for WordPress

#23788 Random WP admin 404 errors, server problem?

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 30 December 2015 17:20 CST

user12942
Just in case anyone can help, and because I get a major bunch of 404's recorded in my access logs when an Akeeba backup is running (which by the way are successful for approx 150-250MB backups to S3).

I'm getting random 404s as I change from various back-end plugins, pages, posts, settings, GET/POST events. I haven't used the front-end much yet to know if the problem is there as well, but this problem has been happening for weeks as I try and setup a new WordPress website.

I'm not sure if it's a server issue, php config or database corruption or just my incompetence, but I've just about ruled out every plugin/theme as just when I think I've eliminated the problem it comes back, so it seems random; sometimes things will work, other times not.

The sites are all on a shared server, but there don't seem to be any harsh limitations, such as resources, timeouts, max_mem and various limits.

If anyone has an idea what's happening with Akeeba in this extract of 404s from the access logs (taken over three hours only!), it may help me track down the issue: (and Akeeba did complete the backup to Amazon S3)

bingip [29/Nov/2015:19:11:37]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 13711 "http://mydomain.com/"
my.ip. [29/Nov/2015:20:14:53]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 24492 "http://mydomain.com/wp-admin/plugins.php"
my.ip. [29/Nov/2015:20:37:10] "GET /wp-admin/plugins.php HTTP/1.1" 404 25602 "http://mydomain.com/wp-admin/"
my.ip. [29/Nov/2015:20:43:30] "GET /wp-content/plugins/akeebabackupwp/app/backups/index.html HTTP/1.1" 404 25706 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=main"
my.ip. [29/Nov/2015:20:49:43] "GET /wp-content/plugins/akeebabackupwp/app/backups/index.html HTTP/1.1" 404 25696 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php"
my.ip. [29/Nov/2015:20:50:29] "GET /wp-content/plugins/akeebabackupwp/app/backups/index.html HTTP/1.1" 404 25706 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=main"
my.ip. [29/Nov/2015:21:05:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:06:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:08:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:09:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:10:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:12:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:13:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:14:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:16:20]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25691 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=backup&autostart=1&profileid=1"
my.ip. [29/Nov/2015:21:19:18] "GET /wp-admin/admin.php?page=akeebabackupwp/akeebabackupwp.php&view=configuration HTTP/1.1" 404 25728 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=main"
my.ip. [29/Nov/2015:21:19:26] "GET /wp-admin/admin.php?page=akeebabackupwp/akeebabackupwp.php&view=configuration HTTP/1.1" 404 25728 "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=main"
my.ip. [29/Nov/2015:21:19:50] "GET /wp-admin/plugins.php HTTP/1.1" 404 - "http://mydomain.com/wp-admin/admin.php?page=akeebabackupwp%2Fakeebabackupwp.php&view=configuration"
my.ip. [29/Nov/2015:21:20:16] "GET /wp-admin/admin.php?page=toplevel_page_itsec_backups HTTP/1.1" 404 25657 "http://mydomain.com/wp-admin/admin.php?page=itsec"
my.ip. [29/Nov/2015:21:21:58]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25648 "http://mydomain.com/wp-admin/admin.php?page=toplevel_page_itsec_settings"
my.ip. [29/Nov/2015:21:22:58]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25648 "http://mydomain.com/wp-admin/admin.php?page=toplevel_page_itsec_settings"
my.ip. [29/Nov/2015:21:35:26]"POST /wp-admin/plugins.php HTTP/1.1" 404 25613 "http://mydomain.com/wp-admin/plugins.php"
my.ip. [29/Nov/2015:21:48:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:49:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:51:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:52:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:53:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:55:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:56:12]"POST /wp-admin/admin-ajax.php HTTP/1.1" 404 25644 "http://mydomain.com/wp-admin/plugins.php?plugin_status=all&paged=1&s"
my.ip. [29/Nov/2015:21:57:23] "GET /wp-admin/users.php HTTP/1.1" 404 25611 "http://mydomain.com/wp-admin/plugins.php"
my.ip. [29/Nov/2015:22:02:03] "GET /wp-admin/admin.php?page=toplevel_page_itsec_advanced HTTP/1.1" 404 25681 "http://mydomain.com/wp-admin/admin.php?page=toplevel_page_itsec_settings"
my.ip. [29/Nov/2015:22:03:29] "GET /wp-admin/users.php HTTP/1.1" 404 25643 "http://mydomain.com/wp-admin/admin.php?page=toplevel_page_itsec_advanced"

tampe125
Akeeba Staff
Hello Tristram,

looking at your logs, such error appears in non-Akeeba pages, too.
This means that there is something else triggering it, you should contact your host for a better explanation.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user12942
Yes, I appreciate it's not just Akeeba, but as it was showing quite a few Akeeba related 404s, I wondered if someone might have a clue - it's been driving me nuts and I have been asking my hosting provider, theme maker, plugin makers, etc.

However, I think I may have narrowed down the problem to a rouge plugin from iThemes - BoomBar seems to be the culprit, or at least in combination with my Theme/Content builder (from Thrive). I have yet to fully verify this and will test further.

Thank you for your time and we can close this ticket.

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!