Support

Akeeba Backup for WordPress

#23142 Backup Failed

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Thursday, 20 August 2015 06:05 CDT

veeco
I use old akeebabackup wp and found no problem on backup process.. but has problem on deploy it (i move it to other server). Then i update new akeebabackup, but on backup i see error :

"Invalid AJAX data: (HTML containing script tags)"

Any idea what went wrong ?

tampe125
Akeeba Staff
Hello Viktor,

why are you using the Reverse Engine for the Database?
Please set the option Database backup engine to Native MySQL backup engine and try again

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!