Support

Akeeba Backup for WordPress

#22968 kickstart

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Tuesday, 14 July 2015 10:31 CDT

Tuesday, 14 July 2015 09:57 CDT

user48698
Hi,

I want to transfer some sites to this new host (Arvixe.com)
The hosting account is asp but Wordpress runs without any problems.
However, when I try to run the kickstart.php, nothing happens at all. (Yes I also renamed the script)

php version can be checked here: http://luc.office-programming.pro/info.php

Hope you can see what's causing the problem

Kind regards

Frank

Tuesday, 14 July 2015 10:31 CDT

tampe125
Hello Frank,

can you please enable error reporting on your server and post here the error you are receiving?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!