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Akeeba Backup for WordPress

#21690 No configuration settings in 1.2.0rc6

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Environment Information

WordPress version
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PHP version
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Akeeba Backup version
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Latest post by tampe125 on Saturday, 13 December 2014 09:22 CST

Friday, 12 December 2014 03:33 CST

Toretto
Hi Nicholas,

We've got a minor problem with 1.2.0rc6. The issue we experience is that, when we try to configure the settings, the form(s) don't show up. I've attached a screenshot of the screen in question.

Friday, 12 December 2014 03:59 CST

tampe125
Hello Steven,

It looks like you are experiencing a Javascript issue. Most likely this is due to malformed or badly written Javascript code added to the pages of your site by a third party plugin.

In order to provide support for your problem we need to know the exact Javascript error that is thrown. For this reason we would like to ask your to please attach a screenshot of the Javascript console of your browser, taken immediately after triggering the issue you want us to help you with.

Here you can find a friendly reminder on how to open the Javascript console:
  • Chrome Press either CTRL + SHIFT + J (ALT + CMD + J under Mac) to open the "Console" tab of the Developer Tools.
  • Safari Press CTRL + ALT + I (ALT + CMD + C under Mac) to open the Web Inspector. Note: This works only if the "Show Develop menu in menu bar" check box in the Advanced tab of the Preferences menu is checked!
  • Firefox Press CTRL + SHIFT + K (ALT + CMD + K under Mac) then click on the "Console" tab


Please note that we need a screenshot, not a paste of the log text. We have determined that, in most cases, pasting the log text alters the sequence of the function calls, becoming useless for debugging purposes.

Thank you in advance for helping us help you!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 13 December 2014 09:08 CST

Toretto
Hello Davide,

after some trial and error I've discovered that it's the Yoast SEO plugin which throws the javascript errors. Disabling the plug-in allowed me to load the settings / create a back-up, so problem solved. :)

Saturday, 13 December 2014 09:22 CST

tampe125
Great!
I'm glad you found the origin of the issue!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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