Akeeba Backup for WordPress

Tuesday, 28 October 2014 04:29 CDT

user54502

Hello

Just one question. For some reason each time I reinstall a backup I have some issues with the URL http://agency.joomgeek.com/globalmetal/website/ how can I sovle this ?

Now home is working but can't go to any menu item. :(

Tuesday, 28 October 2014 04:42 CDT

nicholas

"Some issues" is not a particularly enlightening description of the problem you are experiencing. Could you please try to elaborate?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 28 October 2014 04:44 CDT

user54502

Hello

Sorry I mean now I have issue with all my menu items. When I click I have a 404

On my previous installations (this time looks fine) all the /name were changed by oldwebiste.com/name

Tuesday, 28 October 2014 05:03 CDT

nicholas

Such a change cannot happen. I suspect that all your menu items were already in the form oldwebiste.com/name. Are you interested in testing the version we are currently working on which should deal with these cases?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 28 October 2014 05:05 CDT

user54502

Yes you can send it to [email protected] :)

Tuesday, 28 October 2014 05:46 CDT

user54502

But what can be wrong with the menu issue ? agency.joomgeek.com/globalmetal/website/ ?

Tuesday, 28 October 2014 07:45 CDT

nicholas

I suppose the problem has to do with serialised data. Previous versions of Akeeba Backup for WordPress could not handle them – just like every other backup software for WordPress. In the version we are working on we have created a universal solution which can handle plain text AND serialised data for both core WordPress' and third party plugins' tables.

You can download the development build from https://www.akeebabackup.com/download/developer-releases/backupwp-dev.html (the latest release is listed towards the top of the page). Download it, extract the ZIP file and upload its contents inside your wp-content/plugins/akeebabackupwp directory. Then log in to your site's wp-admin and click on the Akeeba Backup icon in the left-hand sidebar. The software will upgrade itself and you can start using it. Please ignore the update messages; the dev releases will always prompt you to "upgrade" to the latest stable version but you DON'T want to do that just yet.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 28 October 2014 16:28 CDT

user54502

So I did the new backup and reinstall on a new server. The issue I see is that all /... url are now http://agency.joomgeek.com/globalmetal/websitewp-content/uploads/2013/02/login11.jpg after I made this step http://awesomescreenshot.com/0ee3qscs98

Do you think I should let it empty then ?

Wednesday, 29 October 2014 02:23 CDT

nicholas

In the textbox on your right (the "To" box) please remember to add a trailing slash to the URL. That is to say, the URL should be http://agency.joomgeek.com/globalmetal/website/ with the http:// in front and the / at the end.

Finally, remember to go to your wp-admin after the restoration is complete and edit the Permalinks options. First select a different setting than the one you have now, save, switch back to your regular permalinks setting, save again. This will create a new .htaccess which will allow your permalinks to work in the new location of your site.

IMPORTANT: It is unadvisable to move any site –be it WordPress, Joomla!, Magento, Moodle, ...– from a domain's root to a subdirectory on the same or a different domain. This is a limitation of how relative paths are stored in the database. It's best to use subdomains for test sites.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 29 October 2014 08:19 CDT

user54502

Sorry but I'm lost :( as it's an alpha would you like to do it on skype share screen or team viewer ?

So you can straight review what you need ?

Wednesday, 29 October 2014 09:40 CDT

nicholas

No, we can't offer support over any other medium.

Look at your screenshot. There are two big text areas. From (left) and To (right). In your screenshot you have smeared their contents and I can't read them. Does the right box' content end with a slash or not? It's a very simple question. If not, put the slash at the end. That's a very simple instruction. Why would we need to spend 40 minutes on Skype for something that takes you under 20 seconds to check?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 30 October 2014 03:29 CDT

user54502

Hello

I've done all the required steps. However I still have 404 when I click on the top menu http://agency.joomgeek.com/globalmetal/website/ I also have the issue when I add a new item to the website

.htaccess is the following

SetEnv PHP_VER 5
SetEnv REGISTER_GLOBALS 0
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# BEGIN W3TC Browser Cache
<IfModule mod_deflate.c>
    <IfModule mod_headers.c>
        Header append Vary User-Agent env=!dont-vary
    </IfModule>
        AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
    <IfModule mod_mime.c>
        # DEFLATE by extension
        AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
</IfModule>
# END W3TC Browser Cache
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /globalmetal/website/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /globalmetal/website/index.php [L]
</IfModule>

# END WordPress

What can be wrong ? :(

Thursday, 30 October 2014 04:53 CDT

user54502

Hello

So you're actually right. I've reinstalled the website into a root folder and link it to another subdomain.

http://dev.joomgeek.com/comment-investir/ now menu is fine. However if you go on the previous page, you'll see this issue:

Warning: Illegal string offset 'custom_page_theme_template' in /homepages/11/dxxxxxx/htdocs/global/wp-content/plugins/custom-page/custom-page.php on line 345

What can it be and how to fix it ?

Thursday, 30 October 2014 08:37 CDT

nicholas

That warning comes from a third party plugin. Please note that this is a warning, not an error. Most likely the plugin always throws this warning but your previous host had disabled the output of error messages to the browser OR had set the default error reporting very low (only E_ERROR, or even set to E_NONE).

I'd suggest contacting the author of the third party plugin to see if they can fix the issue in their code. Alternatively you can simply ask your host how you can disable error output to the browser in PHP (set display_errors to 0).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 03 November 2014 04:57 CST

user54502

Ok tks it's solved ! So it looks fine for now Alpha is validated for me :p

Tuesday, 04 November 2014 05:26 CST

nicholas

Thank you very much for the feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 04 December 2014 17:20 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2014-12-04 17:20 CST

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