Support

Admin Tools

#9951 403 error - access denied

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 14 July 2011 08:22 CDT

user16816
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.1.2


Description of my issue:
Suddendly I began receiving a "403 error - access denied" when I try to access the frontend: http://test.webdy.it

I noticed that if I disable the "Sytem - Admin Tools" plugin the error disappears

I have not done anything special on Admin Tools settings, a minute I was accessing the site normally and the minute after I began receiving the error

Regards,
Niccolò

nicholas
Akeeba Staff
Manager
Please go to Components, Admin Tools, Web Application Firewall, Exceptions Log and review the latest records. They will tell you exactly what caused the problem. If you tell me the reason which appears in the log, I will understand what went wrong and tell you how to work around it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user16816
I don't see that option, I have Admin Tools Core, not PRO. Maybe that is a "pro only" option.

user16816
well... i could just try to unistall and reinstall the component, do you think is a good idea?

nicholas
Akeeba Staff
Manager
Yes, that's a Pro-only feature and yes, the next thing I would suggest myself would be to uninstall and reinstall the component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user16816
unistalling and reinstalling solved the problem.
Thanks

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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