The work you do is invaluable to people like me. Thanks for putting up with the frustration to make sure you have the best tools in the business.
Backup, Tools, Kickstart - These are how I can do what I do and not be crying at the end of every week. ;-) And that goes doubly for the support. (I do read the manuals and support, I swear, but sometimes in frustration you can't always see the answer.)
I just want to put that out there. I don't think you can hear it enough, man.