Support

I know this is probable very silly but where can I find the database prefix tool? I can find the ‘Repair & Optimise’ and the ‘Purge Sessions’ but ‘database prefix tool’ is nowhere to be seen.

Can someone point we in the right direction.
I have just installed Admin Tools Pro so must to on the latest addition.

-----------------------------------------------------
Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: 5.2.14
MySQL version: 4.1.11
Host: www.compila.com
Admin Tools Professional version: (unknown)


Description of my issue:

Please supply all of the information requested above about your setup. The more complete this information, the easier it is for us to help you. Then delete the text in this paragraph and provide an accurate description of your issue. If you see error messages on your screen, please copy & paste them here or take and attach a screenshot to your post. Do not forget to post log files when requested to do so.

it should be visable if you are indeed running anything after off memory AT Pro 1.1.2. Have you set a master password as yet and are logged through it? It sound like you may have installed the core version.

on another note you should speak with your host about upgrading to a newer version of mySql. v 4 is ancient.

Thanks for the advice but still cannot find it and have attached a screen shot of the Admin Tools. I installed the Core version first and then the Pro over the top – should I uninstall and try the reinstall the Pro version?

exactly what i thought.

whats the bet a shared host will refuse to do so. I can recommend an great host, in fact by far the best, however a little exy, remember you get what you pay for.

Nico, it might be worth throwing a line in the manuals min req to specify 5.0 and above. Off memory i think it shows 4.1

Thank for your help I have tried on a diffract site and it work ok.

i will have to contact the host but having asked before they are not to fast to help.

Could you have the button 'greyed' out if its not avalable?

Thank again for your help.


John

John,

My Sql 4.1 was released in 2004 (while my sql 5.0 in 2005).

Official support / end of life was almost 2 Years ago and it doesn't have the necessary triggers what ATP would use.

Its a very old product, at least within this industry. Either force your host to update (unlikely) or move hosts.

Personally i cannot believe some of these hosts. Its understandable that some sites need older versions and that fine, however an update was released 7 years ago FFS!!!