The order of the plugin has to be 1 or, even better, -10000 (note the minus sign; setting it to 10000 without the minus sign is the
exact opposite than what you're supposed to do). That said, please take a very good look at our
documentation on the URL redirection feature.
If all else fails, please tell me the exact contents of the Existing URL and the New URL you are setting up in Admin Tools, as well as the exact URL you are trying to use on your site in order to access this redirection. I think that you may be simply entering the wrong data.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!