When I run Repair & Optimise Tables it seems to run fine but then gives me a 403: Access Forbidden Error. I am using Admin Tools Pro 1.0.1 on Joomla 1.5.22
#9704 Repair & Optimise Tables Error
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Sunday, 05 December 2010 02:06 CST
Wednesday, 01 December 2010 21:28 CST
nicholas
Akeeba Staff
Manager
The 403 error comes from the last step of the process, where it tries to do a redirection. This is an issue with some servers which, unfortunately, can not be worked around without breaking compatibility with most live hosts. You can ask your host to take a look at the URLs which throw the 403 error (it's easy for them to look in the log files) and maybe modify their Apache configuration to handle them properly.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thursday, 02 December 2010 05:27 CST
earthrat
Thanks Nicholas,
You know that is not the answer I wanted to hear...;)
You know that is not the answer I wanted to hear...;)
Thursday, 02 December 2010 22:08 CST
nicholas
Akeeba Staff
Manager
I know. The thing is that web servers should normally be able to handle both http://www.yoursite.com/administrator/index.php?option=com_akeeba and index.php?option=com_akeeba as the one and same URL when the HTTP referrer is a URL inside the administrator area of your site. Unfortunately, some servers support only the one or the other. I try to use the most widely used format for the URLs, but they sometimes fail :( If your host replies that the problem doesn't come from this kind of server setup, you can always send me a Personal Message with Super Admin login credentials to your site so that I can try to debug it on your server.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 03 December 2010 03:58 CST
earthrat
Thanks for the support, I am working with the client to get him to move over to my server. He is with hostmonster and after this build I have yet another host to add to my "Will not build a website" list!
If you want to login to see if it will help your extension I would be happy to give you a login though.
If you want to login to see if it will help your extension I would be happy to give you a login though.
Friday, 03 December 2010 21:19 CST
nicholas
Akeeba Staff
Manager
You can send me a Personal Message with Super Admin login information so that I can take a look myself. Sometimes it may be something which can actually be worked around, i.e. a Javascript error. Use the Personal Messages link on the top right module box of this page (the purple background one)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Sunday, 05 December 2010 02:06 CST
nicholas
Akeeba Staff
Manager
Thank you for the login info. I tried using Firefox 3.6.12 on my MacBook Pro. The backup completed successfully. Maybe you have some browser plugin or an antivirus/firewall/Internet security application which gets in the way?
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!