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#9686 Images disappearing on some pages

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Friday, 05 November 2010 05:22 CDT

Thursday, 04 November 2010 06:56 CDT

user8163
Shopping cart site : Home page scroller - no images. Click on a menu heading on left - no product images. Click on an item - image is there - and larger image too!
Using Rockettheme template and virtuemart.
Image URL is components/com_virtuemart/
Image is actually in components/com_virtuemart/shop_image/products
I've tried various combinations in the Exceptions pane and in FineTuning in case that is what is stopping them appearing.
Certainly if I disable htaccess all works fine!
Any ideas, please?

Thursday, 04 November 2010 07:21 CDT

user8163
I've just enabled symlinks and the pictures came back - but I'd swear they are slowly disappearing. Just like they did before I enabled symlinks.
Some images on some pages.
YES YES!! They're disappearing! portablesundials.com and choose, say, Just Replicas ont he left menu.

Thursday, 04 November 2010 08:47 CDT

user8163
Fairly desperate - the site is unusable. Your help and attention appreciated!!

Thursday, 04 November 2010 12:16 CDT

nicholas
Have you read all-important "How to determine which exceptions are required" section of our documentation? I've put it there to avoid having you feeling as desparate as you do right now ;)

Performing the steps described in that documentation section I can see that there is only one (1) file which you have to add to your exceptions list: components/com_virtuemart/show_image_in_imgtag.php
Append this to your "Allow direct access to these files" edit box in the Exceptions area. Save and create the .htaccess and you're set.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 05 November 2010 00:33 CDT

user8163
I thought I'd read it correctly and was trying to allow (exceptions) for the folders where the images resided. I'm very grateful to you. I will try even harder next time I have a problem!!

Friday, 05 November 2010 05:22 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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