Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Monday, 13 January 2025 02:46 CST
Hello Team Akeeba!
I know this is my fault, but I need your help.
I am using Admin Tools to secure my site, but for reasons unknown to me, the credentials no longer work. I am sure I did something or didn't do something, but I would appreciate some quick advice.
Many thanks in advance for any help.
Best,
--Ed
Hello,
don't worry, there's a pretty easy solution for that, please take a look at this page of the docs: https://www.akeeba.com/documentation/admin-tools-joomla/admin-pw-protection.html
If you wish to remove the password protection you can either remove both the .htaccess and .htpasswd files from your administrator directory, or click on the Remove Password Protection button.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!