Hello
I will try to explain clearly my problem (i'm french )
So,
I transferred my website to a new server and migrated from Joomla 4 to Joomla 5. The site includes an Hikashop store with SIPS ATOS payment. I regenerated the .htaccess
via Admin Tools, but now, order statuses remain "Created" instead of updating to "Confirmed" after successful card payments.
After investigating with Hikashop support and my host, it seems the issue lies in the .htaccess
file. The bank's IP (193.56.46.18:0
) is blocked, resulting in a 403 error. My host indicated that the block is due to the "Java" user-agent, which is restricted by the .htaccess
configuration.
More infos :
In error log :
[Wed Nov 20 10:59:20.107306 2024] [authz_core:error] [pid 1282231:tid 1282265] [client 193.56.46.18:0] AH01630: client denied by server configuration: /home/XXXXXX/www/index.php
In access log :
193.56.46.18, 193.56.46.18 - - [20/Nov/2024:14:28:38 +0100] "POST /index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=atossips&tmpl=component&lang=fr&Itemid=1019 HTTP/1.1" 403 199 "-" "Java/1.8.0_412"
Could you please help me to configure Admin Tools to resolve this issue.
Thank you