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#41363 Bank response after payment is bloqued

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.2.1
PHP version
8.3.13
Admin Tools version
7.6.2

Latest post by antidotcom on Wednesday, 20 November 2024 11:12 CST

antidotcom

Hello

I will try to explain clearly my problem (i'm french )

So,

I transferred my website to a new server and migrated from Joomla 4 to Joomla 5. The site includes an Hikashop store with SIPS ATOS payment. I regenerated the .htaccess via Admin Tools, but now, order statuses remain "Created" instead of updating to "Confirmed" after successful card payments.

After investigating with Hikashop support and my host, it seems the issue lies in the .htaccess file. The bank's IP (193.56.46.18:0) is blocked, resulting in a 403 error. My host indicated that the block is due to the "Java" user-agent, which is restricted by the .htaccess configuration.

 

More infos : 

In error log : 

[Wed Nov 20 10:59:20.107306 2024] [authz_core:error] [pid 1282231:tid 1282265] [client 193.56.46.18:0] AH01630: client denied by server configuration: /home/XXXXXX/www/index.php

In access log :

193.56.46.18, 193.56.46.18 - - [20/Nov/2024:14:28:38 +0100] "POST /index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=atossips&tmpl=component&lang=fr&Itemid=1019 HTTP/1.1" 403 199 "-" "Java/1.8.0_412"

 

Could you please help me to configure Admin Tools to resolve this issue.

 

Thank you

 

 

 

 

 

 

nicholas
Akeeba Staff
Manager

My host indicated that the block is due to the "Java" user-agent, which is restricted by the .htaccess configuration.

Go to the .htaccess Maker page and find the “User agents to block” line. In that long list you will find Java in there. There's an X next to it, inside its bubble. Click on it to remove it. Then, click on the Save And Create .htaccess button in the toolbar.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

antidotcom

It works :)

Thank you

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