Support

Admin Tools

#41303 after unistal admin tool , steed must login via blanco page

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5
PHP version
8.2
Admin Tools version
pro 7.6

Latest post by on Friday, 08 November 2024 12:27 CST

[email protected]

HALLO

 

after unistal Admin Tools 7.6.2, stay must login via blanco page than go to blue page from joomla  , HOE I CAN REMOVE THIS?? some database?

 

THNAKS

tampe125
Akeeba Staff

Hello,

can you please attach a screenshot? If you uninstall Admin Tools and you replace your current .htaccess with Joomla default one, you completely removed Admin Tools from your website.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

[email protected]

yes, check this screenshot pleas (see atachment)

tampe125
Akeeba Staff

Ok, this is the extra protection layer for the backend. You simply have to delete a couple of files, please take a look at this page: https://www.akeeba.com/documentation/admin-tools-joomla/atadminpw.html 

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

[email protected]

thank you

System Task
system
The ticket information has been edited by Zenon iryna Art ([email protected]).

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!