We are having an issue getting the ADMIN TOOLS
Specifically the Protect your administrator back-end with a password to function
Basic steps
Install ADMIN TOOLS
Enter the ID
Go to the Control Panel and select Protect your administrator back-end with a password
Take the defaults and enter the user name and password - SAVE
The result is the Admin Tools login window pops up - but the UN and PW do not work. The Admin Tools login window just keeps popping up.
I have checked with our host and they state that the server does support directory password protection with .htaccess
We have used a prior version of ADMIN TOOLS and used this feature (on a site hosted at Cloud Access)
Can you assist?