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Admin Tools

#41036 Server 500 error

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.1.3
PHP version
8.3
Admin Tools version
7.4.8

Latest post by tampe125 on Tuesday, 27 August 2024 02:45 CDT

Monday, 26 August 2024 17:25 CDT

gerrydb

When running the quick setup wizard to configure Admin Tools I put in MyAccess in the Administrator secret URL parameter box. I turn of Allow administrator access only to IPs in Exclusive Allow IP List I select Save 

The wizard is running the I get an error page Server 500 error Request timed out Allow administrator access only to IPs in Exclusive Allow IP List

the PHP values are

php_value upload_max_filesize 3072M
php_value post_max_size 3072M
php_value memory_limit 3072M
php_value max_input_time 900
php_value max_execution_time 900
php_value output_buffering Off
php_value display_errors = Off
php_value max_input_vars 5000

 

Monday, 26 August 2024 17:27 CDT

System Task
system
The ticket information has been edited by Gerard della Badia (gerrydb).

Tuesday, 27 August 2024 02:45 CDT

tampe125

Hello,

I suspect that the root of your problem is your email configuration. Admin Tools sends out a troubleshooting email when you're going to do some critical changes, in case you find yourself locked out of your site.

However, if your email settings are not correct, you might receive a timeout or 500 error. Please get inside the Joomla Global Configuration and try to send yourself a test email. Do you get it?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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