Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Monday, 22 July 2024 00:10 CDT
Hi, in the exceptions notifications there is a link to ip lookup where i can see the company that owns the ip of the attackers. At this info i see an abuse department email of the company.
Can you advise me from your experience if it will be any good to send email at this address to complain for the attack reporting the ip?
And if i send a complain email what information should i include for the ip owner?
Thank you
It is extremely unlikely you will achieve anything beyond wasting your time reporting just your site's view of an attack, especially that in the grand scheme of things most attacks to your site are such small fry it's not worth the provider's time.
Providers will act when an IP in their network is sending spam, attacking sites en masse, launches a DoS attack, etc. They are interested in big scale problems which can have a financial impact on their operations, expose them legally, or have a chance of being pursued legally.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!