Cannot acccess my site & admin.
I thought to disable plugin with filemanager, but cannot locate it.
Please advise! Thank you
#40750 Disable Admin tools, getting error message
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
3.12
PHP version
8.1
Admin Tools version
latest
Latest post by nicholas on Tuesday, 28 May 2024 06:36 CDT
Monday, 27 May 2024 13:47 CDT
nicholas
Akeeba Staff
Manager
Go inside the plugins/system/admintools/services directory on your site. You will see a file named provider.php. Rename it to provider-disable.php. This will turn disable the Web Application Firewall from executing and you can access your site's back-end again. After you have fixed the cause of your issue remember to rename provider-disable.php back to provider.php, otherwise your site will remain unprotected!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Tuesday, 28 May 2024 05:50 CDT
atolli
The is no services folder nor could i find provider.php in any other folder
Tuesday, 28 May 2024 06:36 CDT
nicholas
Akeeba Staff
Manager
Ah, I see the problem. You have filed a ticket for Joomla! 3 in the Joomla! 4 & 5 section. The way your ticket was filed I thought the Joomla! version was a typo since there is no such thing as "Joomla! 3.12". I thought you may have meant 4.1.2. You probably actually meant 3.10.12 instead. Well, I'm good at writing and troubleshooting code, not at guessing :)
Joomla! 3 works differently. The instructions you are looking for are here: https://www.akeeba.com/documentation/admin-tools/atwafissues.html
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!