Support

Admin Tools

#40748 Error 400 after domain change

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4
PHP version
8.2.19
Admin Tools version
n/a

Latest post by tampe125 on Monday, 27 May 2024 10:22 CDT

kinui

Hello I change my domain name and I can access to the site neither the ForntEnd or the Backend And I get this 400 error

 

Bad Request

The domain you are using to access this site is not allowed. This site can only be accessed through the domain names veronicaelenav1.sg-host.com, www.veronicaelenav1.sg-host.com.

If you clicked a link which brought you here please do NOT contact the administrator of the sites you see above. The problem is a wrong configuration in the web server of the company hosting the site, something that the site owner cannot control.

If you are the administrator of this domain name and you were not expecting this error please go to your site's backend, Components, Admin Tools, Web Application Firewall, Configure WAF, Allowed Domains and add the domain name vacasibericas.com to the list, then click on Save to update your site's settings.

System Task
system
The ticket information has been edited by Veronica Elena Villarreal Villatoro (kinui).

System Task
system
The ticket information has been edited by Veronica Elena Villarreal Villatoro (kinui).

tampe125
Akeeba Staff

Hello,

can you please try to replace your current .htaccess file with Joomla default one and manually disable Admin Tools?

Do you still have the same issue?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kinui

Hello, I alredy tried that. but still the same

tampe125
Akeeba Staff

did you manually disable Admin Tools as suggested?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kinui

hello yes, I change the name of the file plugins/system/admintools/services/provider.php

kinui

Hello

I disable the server cache and it works.

 

thanks

kinui

What I need to do to enable the plugin and dont get the same error?

tampe125
Akeeba Staff

First of all get inside the Web Application Firewall and change the Allowed Domain to the new domain. Save the configuration and then manually enable the plugin again

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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