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Admin Tools

#40686 Not able to make up after purchase admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5
PHP version
n/a
Admin Tools version
n/a

Latest post by ithaca88 on Monday, 15 July 2024 10:22 CDT

ithaca88

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

 

Akeeba\Engine\Archiver\Base:: Installer package /home5/horecato/public_html/administrator/components/com_akeebabackup/installers/angie.jpa does not exist!

 

Hi There,

  Thanks for your software.   Now just got all the sudden this message could you tell me why this and where i can change this? Now i am not able to make a backup, before it was possible, or could it be because the hosting company made a backup and executed it?   Akeeba\Engine\Archiver\Base:: Installer package /home5/horecato/public_html/administrator/components/com_akeebabackup/installers/angie.jpa does not exist!   www.horecatoernooien.nl   Thanks   Best regards Jacques

tampe125
Akeeba Staff

Hello,

this message occurs when a part of the installer script from Akeeba Backup is missing.

Please install Akeeba Backup twice in a row and try again. If you get this error again, it means that it has been deleted from your web space. Sometimes hosts delete those files, if it happens again you should contact them to double check if everything is ok.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

ithaca88

Thank you Davide for your solution that worked. I have another question that is really driving me crazy.

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