Customers complaining they often get below message. even when they are logged in and visit the subscribers pages.
I have checked and also get this message when using a tablet. however from my PC everything seems to work just fine.
We detected that your latest request may have been part of suspicious activity and has been blocked
This is the mail I get from the system
Hello,
We would like to notify you that a security exception was detected on your site, ADR-DIGITAAL, with the following details:
IP Address: 2a02:26f7:f980:4a40:0:6501:d637:436d (IP Lookup: https://ip-lookup.net/index.php?ip=2a02:26f7:f980:4a40:0:6501:d637:436d)
Reason: susparam
If this kind of security exception repeats itself, please log in to your site's back-end and add this IP address to your Admin Tools's Web Application Firewall feature in order to completely block the misbehaving user.
how can I solve this issue ?
best regards
John