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Admin Tools

#40528 user creation give access denied

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5.0.1
PHP version
8.2.9
Admin Tools version
7.4.9 pro

Latest post by nicholas on Thursday, 04 April 2024 04:39 CDT

phsriva

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

When I try to give manager or superuser permissions to a user I get access denied and the debug information is:

403 Access Denied
Call Stack #FunctionLocation 1 () JROOT/plugins/system/admintools/src/Feature/DoNoCreateNewAdmins.php:199 2 Akeeba\Plugin\System\AdminTools\Feature\DoNoCreateNewAdmins->onAfterInitialise() JROOT/plugins/system/admintools/src/Extension/AdminTools.php:754 3 Akeeba\Plugin\System\AdminTools\Extension\AdminTools->runVoidFeature() JROOT/plugins/system/admintools/src/Extension/AdminTools.php:246 4 Akeeba\Plugin\System\AdminTools\Extension\AdminTools->onAfterInitialise() JROOT/libraries/vendor/joomla/event/src/Dispatcher.php:454 5 Joomla\Event\Dispatcher->dispatch() JROOT/libraries/vendor/joomla/application/src/AbstractApplication.php:99 6 Joomla\Application\AbstractApplication->dispatchEvent() JROOT/libraries/src/Application/CMSApplication.php:766 7 Joomla\CMS\Application\CMSApplication->initialiseApp() JROOT/libraries/src/Application/AdministratorApplication.php:321 8 Joomla\CMS\Application\AdministratorApplication->initialiseApp() JROOT/libraries/src/Application/AdministratorApplication.php:174 9 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:306 10 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 11 require_once() JROOT/administrator/index.php:32

nicholas
Akeeba Staff
Manager

Please read https://www.akeeba.com/documentation/admin-tools-joomla/atspecialusers.html 

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!