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Admin Tools

#40468 Failing to create super user through backend

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.4.3
PHP version
8.2
Admin Tools version
7.4.9

Latest post by nicholas on Thursday, 21 March 2024 04:43 CDT

Krautix

Hi!

I would like to create an additional super user through the backend (Community Builder) but I fail.

I contantly get the warning "Super Users were added to...". When I log in with the new super user, it is beeing blocked immediately for the reason "adminpw".

I tried to disable the option "Disable editing user properties" but it does not help.

Could you please advise, what I am potentially doing wrong in creating the user?

Thanks a lot!

nicholas
Akeeba Staff
Manager

The reason stated is that you did not provide the Administrator Secret URL parameter. See https://www.akeeba.com/documentation/admin-tools-joomla/waf-log.html#waf-log-reasons and https://www.akeeba.com/documentation/admin-tools-joomla/web-application-firewall.html#waf-configure-basic-protection#wafconfopt-secret-url-param.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Krautix

Hi! Well... I did provide the secret parameter

Krautix

I think it was related to the option "Monitor Super User accounts". I turned it off and logged in with the new user. Tunred it on afterwards again. It seems to work now.

nicholas
Akeeba Staff
Manager

it is beeing blocked immediately for the reason "adminpw".

Therefore, this piece of information was false. If I had to guess, this entry was either from a completely different IP address than yours, or had happened long before you tried to log into your site.

Please remember that if you give me bad information I will give you bad advice.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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