Support

Admin Tools

#40440 Do not send troubleshooting information to all admins

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
5.0.3
PHP version
8.1
Admin Tools version
7.4.8

Latest post by nicholas on Thursday, 14 March 2024 15:29 CDT

emstrasser

Hello,

we're looking for a solution to not trigger the troubleshooting email sent to all admins when running the wizard or generating a new .htaccess file.

This e-mail is often misinterpreted as "there's a problem with the website", so we only want to send it to the admin who's setting up admin tools at the moment and who won't get the panic ;) Or to the e-mail stated for security exceptions in admintools.

Is there a possibility to do that?

Thanks in advance!

 

nicholas
Akeeba Staff
Manager

You can change the wording of the email by going to System, Main Templates, and editing the "Admin Tools: Troubleshooting email" entry.

You can disable this email by going to Components, Admin Tools, Web Application Firewall, Configure WAF, Customisation, and setting "Send troubleshooting email on administrative functions" to No.

Choose the option which best fits your use case. We try to cater for every use case :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

emstrasser

Thank you so much, that was just what we needed! Perfect!

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!