Hello.
We encounter strange behavior of people in our e-shop. some have a hobby of creating fake orders for goods. we will pay the shipping and they will not take delivery of the goods. is there any way to defend against scammers using Admintools?
I am thinking of finding out the IP address from the statistics and then blocking it for accessing the website. Which can be risky because that way I can block innocent people as well.
For example, is there a way to block visitors using a VPN? Because such a person who wants to do harm and is not completely stupid will use a VPN.
I also think of checking the cart and applying a blacklist of e-mail addresses to which it will not be possible to order goods... but surely admintools can't do that, right?
Because, such a person has a lot of time... writes threatening emails, is rude, sends negative reviews everywhere and we have a lot of work to fix it.