Hello
I can't find the invoices section on the site.
I have Paddle.net invoices between January 2023 and today but I have nothing on my Akeeba access.
Best regards
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Tuesday, 13 February 2024 07:44 CST
Hello
I can't find the invoices section on the site.
I have Paddle.net invoices between January 2023 and today but I have nothing on my Akeeba access.
Best regards
We don't sell directly to clients, we use Paddle as our reseller. The invoices you have from Paddle are the invoices for our software.
You can of course access them from our site, as well.
Log into our site first.
Go to My Account, My Subscriptions from the top menu.
Look at a subscription you have. It has a Show / Hide Details button. Click on it.
You now see your payments history for that subscription. Click on Show / Hide Details next to a payment history item. You can now see the details of that payment and a link to the invoice. If it says "Not available" it means that it's part of a bundle payment; you will have a payment in the history of another subscription at the same time and date which has a link to the invoice.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!