Hello, I am receiving a 403 error on my site and I am unable to unblock myself via the FTP since the main.php file is non existent. I navigated to /system/admintools but there is not another admintools folder but there is a admintools.xml there. Please help I am in dire need.
#40167 403 Error
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
4
PHP version
n/a
Admin Tools version
n/a
Latest post by nicholas on Sunday, 21 January 2024 14:50 CST
Friday, 19 January 2024 10:05 CST
nicholas
Akeeba Staff
Manager
You are reading the wrong troubleshooting page (for Joomla! 3). Since you have Joomla! 4 you need to read https://www.akeeba.com/documentation/admin-tools-joomla/atwafissues.html As you can see in Joomla! 4, due to the different way plugins are organised, you need to rename the file plugins/system/admintools/services/provider.php.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 19 January 2024 10:28 CST
thank you so much! I hope the logs can tell me why this happened. It seems to be frequent unfortunately.
Sunday, 21 January 2024 14:50 CST
nicholas
Akeeba Staff
Manager
The blocked requests log will definitely tell you why. Usually it's something simple, e.g. the session expiring triggering the admin secret URL parameter protection.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!