You describe an issue nobody else had over 14 years on hundreds of thousands of sites. Unfortunately, none of the screenshots contain any information I wouldn't consider “self-understood” given the description of the problem, and lack any detail I could use further troubleshooting this issue.
Without further ado, let's move on to troubleshooting. Even if you have already tried something of that, please humour me and try again. Stick to the instructions. Do not deviate in the exact steps taken, or the order, please.
A. Establish if things are as described. Open the .htaccess Maker. Remove the folder you just allowed. Do NOT make any other changes. Click on Save & Create .htaccess. If the problem persists, please read https://www.akeeba.com/documentation/admin-tools-joomla/athtaccess500.html and stop troubleshooting here.
B. What is the name of the folder? This is a very important piece of information for me to have.
C. What happens if you allow a different folder? Create a new folder under your site's root named foo
. Give it permissions 0755. This is important! Create a new file inside that folder called bar.php
with the contents:
<?php echo "Hello, world!";
Give this file 0644 permissions. Go ahead and allow all files (including .php) for the folder foo
. Click on Save & Close .htaccess.
Do you have a problem? If not, try accessing foo/bar.php
from your browser. Do you see the hello world message?
Nicholas K. Dionysopoulos
Lead Developer and Director
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